team beach

MEET OUR TEAM

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hanno
Name
Hanno Mijer
Title
Group Chief Executive Officer

Hanno joined Cover-More as Group Chief Executive Officer in September 2018.

He has extensive leadership experience in the insurance industry having worked in Europe, US, Latin America and Asia for various companies including Zurich, Willis Towers Watson and AEGON. Prior to joining Cover-More, Hanno was Global Head Corporate Life & Pensions (CLP) at Zurich, where he built CLP into a global, fast-growing and profitable business.

Originally from the Netherlands, Hanno holds a Master’s degree in Actuarial Sciences from the University of Amsterdam and has attended executive leadership programs at Harvard, INSEAD and IMD.

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Name
Markus Klose
Title
Group Chief Financial Officer

Markus joined Cover-More as Group Chief Financial Officer in November 2017.

Previously, Markus was an integral member of Zurich’s M&A transactions team in Switzerland for six years. Among other transactions, Markus led the acquisition of Cover‑More Group in 2016. Prior to that, he was an investment banker for Morgan Stanley and Credit Suisse in London, working with major European insurance clients for 10 years.

Markus holds an MBA degree from the Wharton School of Business at the University of Pennsylvania.

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Cara Morton
Name
Cara Morton
Title
Group Chief Operating Officer

Cara joined Cover-More in June 2018 as CEO, Global Medical Assistance and in October was promoted to Group Chief Operating Officer as part of Cover-More’s global transformation.

Previously, Cara worked for QBE Insurance where, from 2015 to 2016, she was Group Head of Transformation and Change responsible for a $250m global program portfolio. In 2017 she became Group Head of Operations, with a team of 4000, reporting directly to the Group CEO. Prior to QBE Cara was with Accenture for more than 20 years where she held a series of Global/APAC leadership roles in banking, insurance, mining, consumer goods and government sectors.

Cara holds a Bachelor of Engineering (Honors) degree from the University of Queensland.

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Name
Tanya Dawson
Title
Group Chief HR and People Officer

As part of Cover-More’s global leadership team, Tanya brings a strong focus on the employee experience. She is an engagement champion and is committed to delivering people programs that effectively support Cover-More’s business strategy and nurture the organisation’s unique culture.

Tanya joined Cover-More in 2014 and her extensive career in HR spans more than 25 years. She has worked across several industries including insurance, pharmaceutical and media. Tanya’s experience covers talent management, developing and implementing culture and engagement strategies, building leadership capabilities, driving performance improvement and change management.

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Name
Judith Crompton
Title
Chief Executive Officer, Asia Pacific

Judith joined Cover-More in 2016 to lead all global retail travel and airline business. After Cover-More became part of Zurich in 2017, Judith was appointed to the new role of CEO, EMEA and in September 2018, Judith was promoted to CEO, Asia Pacific.

Judith is a highly experienced airline and travel industry executive with more than 30 years’ experience with some of the largest companies in Australia, the UK, and the United Arab Emirates. She joined Cover-More from Virgin Australia where she had been Chief Commercial Officer since 2012. Prior to joining Virgin Australia, Judith held senior positions at Qantas, Etihad Airways and Flight Centre as well as a number of global travel management companies.

Judith is based in Sydney.

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David White
Name
David White
Title
Chief Executive Officer, Europe, Middle East and Africa

David was appointed as Cover-More’s CEO for Europe, Middle East and Africa in February 2019. Prior to this, David was Managing Director of Zurich Insurance’s UK Retail business and has more than 25 years’ experience in financial services spanning general insurance, life insurance, fund management and technology.

Before joining Zurich, David held senior positions at Fidelity International, Standard Life Aberdeen and Schroders. He has extensive experience in partner engagement and executive leadership, particularly throughout the United Kingdom and Europe.

David is based in London.

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Mike Ambrose
Name
Mike Ambrose
Title
Chief Executive Officer, North America

Mike has been President and CEO of Travelex Insurance Services since 1996 and following Cover-More’s acquisition of Travelex’s travel insurance business in 2016, he was appointed to the new role of CEO, North America.

Under Mike’s leadership, Travelex Insurance Services has become the third largest travel insurance provider in the USA—which is the world’s largest market for travel insurance. Travelex Insurance Services partners with many of the USA’s most well-known travel and holiday brands.

Mike is based in Omaha, Nebraska, USA.

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Name
Alfredo Fernandez
Title
Chief Executive Officer, Latin America

Alfredo joined Cover-More in February 2019 to lead the sustainable growth and profitability of the Universal Assistance and Travel Ace businesses in Latin America which Cover-More acquired in 2018—the acquisition made Cover-More the second largest travel assistance provider in the region.

Alfredo has more than 30 years’ executive experience in financial services in Latin America, most recently with Chubb Insurance where he has been a Regional Director since 2014. He is a Latin America specialist and his understanding the culture and business practices across the region are invaluable as Cover-More accelerate the growth of business in LatAm.

Alfredo is based in Santiago, Chile.

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Name
Bjorn Meier
Title
Acting Chief Executive Officer, Benestar

Bjorn was appointed Benestar’s Chief Operating Officer in November 2017 and has been acting Chief Executive Officer since September 2018.

Prior to joining Cover-More Group, Bjorn worked with QBE as Global Head of IT Performance & Governance. Before QBE he worked with Deloitte and Barclays in the United Kingdom and South Africa in M&A integrations and separations across a wide variety of industries.

Bjorn brings significant executive experience in operational excellence and technology management to business strategy formulation and product development. He is based in Benestar's head office in Sydney.

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Name
Adrian Leach
Title
Chief Executive Officer, World Travel Protection

Adrian joined Cover-More in 2019 to head Cover-More’s global medical assistance business which spans three continents and involves highly skilled teams of doctors, registered nurses, case managers, and travel and logistics specialists.

Previously Adrian worked with International SOS in Asia Pacific, leading the assistance organisation’s business in the region for the past three years, most recently as CEO Asia Pacific. Before joining International SOS in 2010, Adrian worked as a senior executive for Linfox in logistics and supply chain specialisation. He possesses a Bachelor of Economics from La Trobe University in Melbourne and a Masters of Science from the University of Denver.

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Group CEO blog

Our Group CEO, Hanno Mijer, moved to Sydney, Australia to take up the role in September 2018.

His heritage is Dutch though he has lived and worked for several years in Switzerland.

Hanno’s blogs are a mix of leadership insights, business updates, personal anecdotes, running advice
and his observations on the cultural differences he observes as he travels between
the many countries where Cover-More currently operates.

Read his blogs here.