zurich

Life at Cover-More is caring, committed and packed with opportunity.

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About us

We’re there every step of a traveller’s journey.

We are here for travellers before, during and after they travel, keeping them safe, protected and cared for every step of their journey.

A global group with specialist capability in travel insurance, assistance and travel risk management.

We are Cover-More Group – proudly part of Zurich Insurance Group.

We are a global leader in travel insurance, assistance and travel risk management, and a trusted partner to many well-known brands across the globe.

We look after many millions of the world’s leisure and business travellers with well-known customer-facing brands: Travelex Insurance Services, Universal Assistance, Cover-More Travel Insurance, Blue Insurance, World Travel Protection and our newest challenger brand, Freely.
Cover-More Group is focused on digital transformation and travel risk management across all our distribution channels.

We are a global group of people who care about people, our planet and our place within it, with a strong focus on sustainability and giving back to the community.
Purpose

Where we’ve come from: our Australian heritage.

History
1986
Established in Australia in 1986, distributing travel insurance through travel agents. From 1991, emerged as leader in Australian agency channel through distribution relationship with Flight Centre.
2011
Expanded into China through acquisition of travel assistance provider, Assistance Online. Diversified into intermediated distribution agreements with Medibank and Australia Post.

Expanded into Indian travel insurance market through acquisition of TrawellTag. Diversified into airline distribution agreements with Malaysia Airlines and Air New Zealand.
2013
Listed on the Australian Securities Exchange (ASX).
2016
Acquired Travelex Insurance Services, third largest travel insurance provider in the USA. Acquired data analytics company, FitSense, a spin-off enterprise from National University of Singapore.
2017
Zurich Insurance Group acquired Cover-More Group. Integrated Zurich WTP Assist into our global assistance business, World Travel Protection. Acquired Halo Insurance Services, UK-based leader in hire car excess insurance.
2018
Travel Ace and Universal Assistance in Latin America acquired by Zurich, giving management control to Cover-More Group. Acquired Blue Insurance, leading provider of travel insurance in Ireland.
2020
Responded to global COVID-19 pandemic, focus on digital transformation, investment in travel risk management, new customer proposition in Freely. Cover-More Group and Zurich entered new partnership with leading global OTA, Booking.com, in Europe.
2022
Supported the resurgence in global travel with new propositions and services to keep travellers connected and safe including the launch of Freely in the USA and Australia.

Global reach, personalised feel.

We are Zurich’s global travel business, an integral part of Zurich’s Global Ventures group. Zurich Global Ventures focuses on providing intuitive and forward-thinking services and solutions in travel, health and wellbeing, employee benefits, cyber and device protection. These are offered directly to customers or through our partners’ ecosystems embedded directly at the point-of-sale.
Learn more about Zurich Insurance Group Learn more about Zurich Global Ventures
Ownership

We are a global company where empathy and respect, diversity and inclusion are at our core.

People at Cover-More